Our services
What We Do
Domiciliary Care
Domiciliary care is provided to people living in their own homes.
If you require additional support with day-to-day life, for example, household tasks, personal care, preparing and cooking meals or any other activity that allows them to maintain their independence and quality of life whilst allowing a family carer to look after a loved one to have a much-needed break.
Domiciliary care definition includes hourly care, care at home and visiting care, but all refer to the same service – a carer visiting your home at times during the day;
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Personal Care
Personal care in the comfort of your own home.
It can be an unsettling time for families when your loved one or parents are struggling with maintaining their personal hygiene, dressing, toileting and appearance.
Personal care can be difficult for family members or those close to you, particularly the more intimate tasks or those requiring specialist clinical intervention, like changing a catheter or maintaining a stoma bag. That’s when Eagle Eye Agencies Ltd can partner with you.
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Live-in Care
When you need continuous care, you may not want the added stress of leaving familiar surroundings. We give you the option of high-quality care without moving to a care home. Our live-in care service offers the reassurance of 24-hour care and support in the comfort of your home.
Our customer’s unique needs are considered every step of the way, meaning you always stay in control of your care and support. A team member will ask what is important about how you live your life so we can provide the care you want, how you want it.
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Overnight Care
Overnight care, as the name implies, involves providing care by a trained professional carer in the comfort of your home during the night. There are various reasons why individuals may require overnight care, including assistance with toileting, support with medication administration, and assistance with mobilizing in bed, ensuring safety and comfort during the twilight hours. For those living with care and support needs, being alone at night can be daunting, and for family carers, their primary concern is ensuring their loved ones can have a peaceful night’s sleep and remain safe in their homes.
While many families are capable and willing to provide care and support during the day, they often find it challenging to manage the commitment of overnight care while maintaining their health and well-being. This is where a trained professional carer’s provision of overnight care becomes invaluable. By entrusting the care of their loved one to a trained professional during the night, family carers can rest, rejuvenate, and be ready to meet their loved one’s needs during the day.
Depending on an individual’s care requirements and personal preferences, overnight care can be provided in two main ways:
Sleeping night care: With this type of care, a professional carer resides in your home and can assist you up to twice during the night. Their presence provides comfort and reassurance, knowing someone is there should you need assistance. Importantly, this arrangement allows the same carer to continue supporting you during the day.
Waking night care: Waking night care involves a professional carer who remains awake throughout the night. They are attentive and ready to monitor your well-being and respond promptly to any changes in your health. This type of care ensures you have the support you need throughout the night.
By offering both sleeping night care and waking night care options, overnight care can cater to individual preferences and care needs, providing peace of mind for both the individual receiving care and their family carers.
In summary, overnight care delivered by trained professional carers plays a vital role in meeting the care and support needs of individuals during the night. Whether through sleeping night care or waking night care, this service ensures safety, comfort, and assistance for those who require support while allowing family carers the opportunity to recharge and be fully present during the day.
Respite Packages
A respite package offers individuals and families a much-needed break from their routine caregiving responsibilities. Caregiving can be demanding, both physically and emotionally, especially for those looking after elderly family members or individuals with special needs. A respite package provides temporary relief by offering professional care and support to the person in need, allowing caregivers to recharge, attend to personal matters, or simply take a well-deserved rest.
Our respite package is designed to address the unique needs of caregivers and their loved ones. It provides a comprehensive range of services tailored to ensure the comfort, safety, and well-being of the individual under our care. These services may include:
Personalized Care: Our team takes the time to understand the specific requirements of the individual and tailors the care plan accordingly. This ensures that their routine, dietary needs, medication schedules, and preferences are all taken into consideration.
Skilled and Compassionate Caregivers: Our caregivers are trained professionals who bring a compassionate and empathetic approach to their work. They are experienced in providing various levels of care, from companionship to medical assistance, ensuring the highest quality of support.
Activities and Engagement: We believe in promoting social interaction and mental stimulation. Our respite care program includes engaging activities and exercises that cater to the interests and abilities of the individual, contributing to their overall well-being.
Safe and Comfortable Environment: Whether the care takes place at our facility or in the individual’s home, we ensure a safe and comfortable environment. This allows caregivers to rest easy knowing their loved one is in capable hands.
Flexible Duration: Respite packages can be customized to suit the needs of the caregiver. Whether you need a few hours, a day, a weekend, or an extended period, our flexible options provide the freedom to choose what works best.
Peace of Mind: The respite package not only benefits the caregiver but also offers peace of mind to the entire family. Knowing that their loved one is receiving professional care allows family members to take the time they need to recharge and rejuvenate.
Our respite package is designed to provide caregivers with the support they deserve, making caregiving more sustainable and manageable. We understand the challenges of caregiving and are committed to being a reliable partner on this journey. Your well-being matters, and our respite package is here to offer you the relief you need while ensuring the best care for your loved one.
Hospital Discharge
Around-the-Clock Care or Live-in Care
Accidents or unexpected incidents can occur at home at any given moment, often leading to a hospital visit.
This phase can be pretty distressing. The pressure to return home swiftly is compounded by the fact that most individuals prefer not to remain in the hospital longer than necessary. Considering the persistent demand for hospital beds, both parties strive to facilitate a quick transition back home. However, hospitals sometimes insist on arranging 24-hour care before the patient’s discharge.
Our Offerings:
Continuous 24-Hour Care Post Hospital Discharge.
Our team can meet with your family at the hospital or your residence to discuss the required level of senior care. We ensure a smooth homecoming by arranging 24-hour care post-hospital discharge for as long as needed. This entails having a caregiver available at all times, typically divided into two 12-hour shifts daily – day and night – for consistent coverage. If a preference leans towards intensive daytime support with a night presence for emergencies, the live-in care approach might suit your senior care needs.
Should live-in care become unnecessary, we can seamlessly transition to ongoing hourly care.
Responsibilities include, but aren’t limited to:
Meal Preparation
Housekeeping and Cleaning
Personal Care
Bathing
Incontinence Care
Toileting Assistance
Aid with Mobility
Lifting and Transferring
Shopping
Companionship
Medication Reminders
General Supervision
Dementia Care
Overnight Peace of Mind
Our Priority:
Consistent 24-Hour Care Post Hospital Discharge
We are dedicated to assigning a primary caregiver for each client whenever feasible, ensuring that we provide reliable, affordable, and consistent senior care tailored to your needs. For 24-hour care post-hospital discharge, our overnight schedule will be tailored to your requirements. You can trust us to deliver the support you require consistently.
